SHIPPING INFORMATION
ITALY:
For all orders above 80 euro the shipping is for FREE (we ship with GLS) or
GLS: 8,5 euro
Shipping time: 24/48 hours from shipping of the package (the time is not valid for island and the places difficult to reach).
The shipment rate are not valid for islands and difficult destination, these are on demand or we could kindly ask for extra payment of the difference.
EU COUNTRIES (European Union, excluding countries, the exceptions are listed below):
For all orders above 100 euro the shipping is for FREE (we ship with GLS) or
GLS International: 13,9 euro
DHL Standard: 26 euro
DHL Express: up to the request
MALTA: 50 euro with DHL - the price could vary with the size box or 18 euro wiuth GLS.
GREECE: 20 euro with GLS - the price could vary with the size box.
CIPRUS: 46 euro with DHL - the price could vary with the size box.
The shipment rate are not valid for islands and difficult destination, these are on demand or we could kindly ask for extra payment of the difference.
24/72 hours from shipping of the package with DHL EXPRESS (up to the request).
3-7 days from shipping of the package with GLS or DHL Standard (the destinations difficult to reach or far away up to 10 days).
COUNTRIES out of European Union:
DHL Express: up to the request
DHL Standard: 35 euro
The shipment rate could vary with the size of the box. The listed price is valid for standard shipping of the box 60x20x20 cm. For the shipping to some countries out from EU we could kindly ask extra payment for the shipping.
24/72 hours from shipping of the package with DHL EXPRESS (up to the request).
3-7 days from shipping of the package with DHL Standard (the destinations difficult to reach or far away up to 10 days).
USA, CANADA, MEXICO and other countries out from EUROPE:
We don't ship to these countries at the moment.
FAQ about the shipping
HOW MUCH DOES THE SHIPPING COST?
Here are more info about the shipping rates:
https://welovetropicalplants.com/pages/shipping-information
WHO DO WE SHIP WITH?
ITALY :
GLS.
EU COUNTRIES:
DHL Standard, DHL EXPRESS or GLS.
SWITZERLAND, UNITED KINGDOM:
DHL Standard.
USA, CANADA, MEXICO, ASIA;
DHL Express.
Other areas up to the request, contact us by email (welovetropicalplants@gmail.com).
WHEN I WILL GET MY ORDER?
ITALY:
24/48 hours from shipping of the package (the time is not valid for island and the places difficult to reach).
EU COUNTRIES:
24/72 hours from shipping of the package with DHL EXPRESS (up to the request).
3-7 days from shipping of the package with GLS or DHL Standard (the destinations difficult to reach or far away up to 10 days).
SWITZERLAND, UNITED KINGDOM:
3-7 days from shipping of the package.
USA, MEXICO, CANADA:
up to 7 days from shipping of the package.
Pick-up is possible only after the previous confirmation.
Other countries: up to the request.
WHEN IS MY ORDER READY TO BE SHIPPED?
ITALY :
GLS, we ship mainly on Mondays and Tuesdays.
EU COUNTRIES:
DHL Standard, DHL EXPRESS o GLS, we ship mainly on Mondays.
SWITZERLAND, UNITED KINGDOM:
DHL Standard, we ship mainly on Mondays.
USA, CANADA, MEXICO, ASIA;
DHL Express, we ship only on Mondays.
Other areas up to the request, contact us by email (welovetropicalplants@gmail.com).
HOW WILL BE THE PLANTS PACKAGED?
We ship only healthy plants, the plants are shipped in the same pot and the same medium specified in the listing of each plant. The plants are packed in cotton, if possible each leaf separately, protected with the bamboo stick against moving in the cartoon box, mainly we are using double wrapped boxes.
During cold period we pack the plant in extra layer of pluriball and we ship qith Heatpack (for free).
Shipping out of Europe: we provide phytosanitary certificate (the price is included in the shipping), the plants are shipped bare root, or bare root with sphagnum (depend on the kind of the plant). The phytosanitary certificate we organise for fridays and we are shipping on mondays.
Let customers speak for us
Ho ordinato per la prima volta sul sito e la mia esperienza è stata super positiva! Sono rimasta contentissima dell'imballaggio con cui sono state confezionate le piante. Erano davvero protette bene, impossibile che subissero dei danni. Inoltre le piante sono tutte perfette, non hanno alcun danno e tutte sanissime. Già a distanza di pochi giorni dall'arrivo del pacco stanno producendo foglie nuove. La spedizione è stata più veloce del previsto.
Per finire, ho ricevuto una piantina in omaggio ed ho molto apprezzato questa cura per il cliente. Davvero consigliatissimo, ordinerò sicuramente di nuovo!
Piante sane bellissime, spedizione entro 24h !! Graziemille
Qualità eccellente
piante bellissime e sane spedizione velocissima imballaggio idoneo
Wunderschöne gesunde Pflanzen, vielen Dank!! Sehr zu empfehlen!!
I can only recommend it!!!
very beautiful and healthy plant that arrived without any damage. For every recommendation!! I'm already planning my next order.
Preciosa hoya, más grande de lo esperado y muy sana, llego en muy pocos días. Así que ha sido una gran acierto elegir este vendedor. ¡Muchas gracias por el regalo!!!
Merci pour ces beaux hoyas .très grands et avec des boutons pour fleurir peut-être cet été. Le colis est arrivé bien soigné et pas de problème pour les plantes. Merci beaucoup et à bientôt
