Orders & Payment
From checkout to confirmation.
Simply add your chosen plant to the cart and complete your order. You’ll receive a confirmation email once it’s placed, and we’ll carefully prepare your package.
You can pay by Credit card, PayPal, Klarna, Satispay, Bank Deposit. Choose what suits you best.
If your order hasn’t been shipped yet, just email us at info@welovetropicalplants.com as soon as possible — we’ll do our best to make it happen.
Please include the SKU of the product (if it’s a specific plant) or the plant name.
After we manually update your order, you’ll receive an invoice to cover any price difference.
Shipping & Delivery
Your plants’ journey, step by step.
We ship with trusted couriers like GLS, DHL, UPS, BRT and local partners.
You can choose your preferred delivery method at checkout.
More information can be found here.
Shipping costs depend on the destination and the courier you choose.
You’ll always see the exact price at checkout before confirming your order.
More information can be found here.
International orders (outside Italy) are shipped on Mondays only.
Orders within Italy are shipped on Mondays and Tuesdays.
Delivery time depends on your location and the courier.
Once your order has shipped, you’ll receive a tracking link to follow your plants on their journey home.
Yes, delays are possible in extreme weather conditions.
We may hold your order temporarily to ensure your plants arrive healthy and safe.