A HeatPack

What is a HeatPack?

A HeatPack is a small, portable packet that generates heat over a set period (often 24, 40, or 72 hours). It is commonly used to regulate temperature during the shipment of sensitive items, such as:

  • Plants: To prevent them from freezing during winter shipping.
  • Live animals: For shipping pets, reptiles, or other animals that require a warm environment.
  • Perishable goods: Like certain food items or pharmaceuticals that need a temperature-controlled environment.

How Do HeatPacks Work?

Heat packs usually operate through a chemical reaction or an exothermic process, where substances inside the pack react with oxygen, causing them to heat up. Some common types of heat packs include:

  • Iron-based heat packs: These packs typically contain iron powder, salt, and other materials. When activated (often by shaking the pack or opening the seal), the iron oxidizes and generates heat.
  • Calcium chloride or other chemical reactions: Some heat packs use calcium chloride, which, when mixed with water, produces an exothermic reaction that creates heat.
  • Activated carbon: Another common component used in some heat packs that can help regulate the temperature for extended periods.

    Temperature Range and Duration

    • The heat generated by these packs typically ranges from 37°C to 60°C, depending on the specific pack.
    • Duration: The typical duration is 24, 40, or 72 hours, but you can find longer-lasting heat packs for more extended shipping durations. The pack’s duration and heat output depend on the type and size of the pack.

    How Are Heat Packs Used in Shipping?

    • Preparation: Before shipping, the heat pack is activated. Depending on the product, it might be shaken, opened, or otherwise prepared to start the chemical reaction that produces heat.
    • Packaging: The heat pack is then placed inside the shipping box, often with the items being shipped (like plants or animals). It's important to ensure that the heat pack doesn't come into direct contact with the items in a way that could cause overheating or harm. There may also be insulation or other materials used to keep the heat concentrated and protect the items from temperature fluctuations.
    • Timing: Heat packs are designed to last for a set period, but they must be timed according to the shipping duration to ensure that they will still be effective at the end of the journey.

      FAQ about the shipping

      HOW MUCH DOES THE SHIPPING COST?

      ITALY:
      For all orders above 80 euro the shiping is for FREE (we ship with GLS) or
      GLS: 8,5 euro
      The shipment rate are not valid for islands and difficult destination, these are on demand or we could kindly ask for extra payment of the difference.

      EU COUNTRIES:
      For all orders above 100 euro the shipping is for FREE (we ship with GLS) or
      DHL Express: up to the request
      DHL Standard: 25 euro
      GLS International: 13,9 euro 
      The shipment rate are not valid for islands and difficult destination, these are on demand or we could kindly ask for extra payment of the difference. For the shipping to some countries out from EU we could kindly ask extra payment for the shipping.

      USA, CANADA, MEXICO and other countries out from EUROPE:
      DHL: 90 euro (in the case of order more than 3 plants or any big plant please contact us by email to welovetropicalplants@gmail.com, the price could be changed).

      Pick-up: for free
      In San Sebastiano al Vesuvio (NA), Italy. 

      If you are outside the European Union, please contact us to calculate the updated shipping price (welovetropicalplants@gmail.com). 

      WHO DO WE SHIP WITH?

      ITALY :
      GLS.

      EU COUNTRIES:
      DHL Standard, DHL EXPRESS or GLS.

      SWITZERLAND, UNITED KINGDOM:
      DHL Standard.

      USA, CANADA, MEXICO, ASIA;
      DHL Express.

      Other areas up to the request, contact us by email (welovetropicalplants@gmail.com).

      WHEN I WILL GET MY ORDER?

      ITALY:
      24/48 hours from shipping of the package (the time is not valid for island and the places difficult to reach).

      EU COUNTRIES:
      24/72 hours from shipping of the package with DHL EXPRESS (up to the request).
      3-7 days from shipping of the package with GLS or DHL Standard (the destinations difficult to reach or far away up to 10 days). 

      SWITZERLAND, UNITED KINGDOM: 
      3-7 days from shipping of the package.

      USA, MEXICO, CANADA:
      up to 7 days from shipping of the package. 

      Pick-up is possible only after the previous confirmation.

      Other countries: up to the request.

      WHEN IS MY ORDER READY TO BE SHIPPED?

      ITALY :
      GLS, we ship mainly on Mondays and Tuesdays.

      EU COUNTRIES:
      DHL Standard, DHL EXPRESS o GLS, we ship mainly on Mondays.

      SWITZERLAND, UNITED KINGDOM:
      DHL Standard, we ship mainly on Mondays.

      USA, CANADA, MEXICO, ASIA;
      DHL Express, we ship only on Mondays.

      Other areas up to the request, contact us by email (welovetropicalplants@gmail.com).

      HOW WILL BE THE PLANTS PACKAGED?

      We ship only healthy plants, the plants are shipped in the same pot and the same medium specified in the listing of each plant. The plants are packed in cotton, if possible each leaf separately, protected with the bamboo stick against moving in the cartoon box, mainly we are using double wrapped boxes. 

      During cold period we pack the plant in extra layer of pluriball and we ship qith Heatpack (for free).

      Shipping out of Europe: we provide phytosanitary certificate (the price is included in the shipping), the plants are shipped bare root, or bare root with sphagnum (depend on the kind of the plant). The phytosanitary certificate we organise for fridays and we are shipping on mondays.

      Customers rate us 4.9/5 based on 959 reviews.